FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

What types of services does SWLPHC offer?

We provide primary care services for all age groups. We also provide behavioral health, podiatry and dental.

What is an FQHC?

A federally qualified health center (FQHC) is a type of provider which provides quality health care services to the uninsured, under-insured and insured residents within a certain community. FQHCs do not discriminate against anyone regardless of their ability to pay for quality health care services.

Is this a free clinic?

No, we are not a free clinic. We do however provide services to all individuals regardless of their ability to pay. Our clinic works on a sliding fee scale for the uninsured.

What are the hours of operation?

Medical hours of operation – Monday, Tuesday, Thursday, and Friday 8AM-5PM and Wednesday 8AM-8PM. Dental hours of operation – Monday-Friday 8AM-5PM and every other Saturday 8AM-12PM.

What payments methods are accepted?

We accept third party payments from Medicaid, Medicare, and private insurance. or under-insured. We also accept cash, checks and all major credit cards. In addition, we accept sliding fee scale based on income and family size.

Can I schedule an appointment or walk-in?

Calling to schedule an appointment is encouraged to ensure you receive a set date and time. Walk-ins are always welcomed.

What documents are needed when I arrive for my appointment?

A Louisiana State I.D. (Driver’s License), proof of household income, and insurance card.